Get Paralegal Jobs

Compliance Program Director, Debt Collections


  • Northwell Health
  • 06/13/22
  • New Hyde Park, NY
  • 11042
  • NA / Yearly
  • Full-Time
Job Description

Northwell Health Financial Services, want to ensure that we help our customers maintain the same exceptional experience they received while getting care when its time to understand and pay their bill. As the Compliance Program Manager, you are responsible for auditing both pre and post legal activity to ensure compliance with all regulations and policies set forth by Northwell and for all participating Northwell entities.

Job Responsibility

Maintains a neutral/impartial position to facts, providing all possible outcomes.
Responsible for reviewing and approving patient responsibility civil suits prior to summons ensuring that all patient suits are reviewed for accuracy and policy compliance. Expected to investigate all aspects of a patient account prior to summons to confirm a case meets all criteria including but not limited to; billing, propensity to pay score, FA eligibility, communication, demographics, etc.
Responsible for reviewing and approving all execution orders prior to execution to ensure all policies and expected procedures were followed in accordance to the regulations.
Responsible for reviewing and approving all settlements to ensure all policies and expected procedures were followed in accordance to the regulations
Collaborate with Revenue Cycle teams and leaders across the enterprise to ensure all internal policies regarding litigation are adhered to. This may include:
Audits
Quality Monitoring
Monthly & Quarterly Business Reviews regarding litigation cases
Quarterly & Annual Scorecard preparation for litigation against patients
Work collaboratively across the enterprise to resolve escalated customer issues and any external requests regarding patient debt collection legal activity including but not limited to Attorney General requests and other public and social media article responses.
Stay current on the servicing risk & regulatory requirements to maintain compliance and minimize risk.
Support the attorney legal functions as a witness to court hearings when required and prepare exhibits for various proceedings when necessary.
Foster a culture of performance and accountability for all participating Northwell entities.
Drafts reports detailing audit findings and communicates with stakeholders.
Performs related duties as required.
Required Experience and Qualifications:

1-3 years relevant legal debt collections and / or auditing required.
NYS and federal collections regulations knowledge including but not limited to FDCPA & CFPB.
Bachelor's degree required.
Legal experience preferred.
Exceptional strategic and analytical skills; ability to review complex data, identifying key insights and developing concise practical plans for execution.
Experience with current Northwell host systems preferred including but not limited to; Soarian, Eagle, Invision, Artiva, Series, and FACS.
Strong presentation competence; PowerPoint skills preferred.
Strong analytic competence: Excel skills preferred.
Strong results orientation, a track record of hitting and exceeding targets.
Self-starter: able to drive progress in an ambiguous environment and demonstrate excellent collaboration skills and ability to succeed in a matrix environment.
The ability to converse effectively with vendor partners and adapt the approach; build strong and trusting relationships.
Strong ability to multi-task and confidently navigate several systems.
Complexity of cases require problem-solving, communication skills, and collaboration with internal service teams to provide in-depth solutions quickly and efficiently.

Critical Need Jobs

Paralegal (Experienced)
Valley Stream, NY
Paralegal
Stamford, CT
Litigation Paralegal
New York, NY
Paralegal III
Stamford, CT
Paralegal Manager
Basking Ridge, NJ
Litigation Paralegal
New York, NY
Paralegal
New York, NY

Employer Information

Browse other Paralegal Jobs in New York

  1. Paralegal (Experienced)

    Valley Stream, NY
    County real estate law firm is looking for a full time Paralegal experienced in all aspects of residential purchase and refinance
  2. Paralegal

    Stamford, CT
    the general guidance of an attorney or paralegal manager, applies a knowledge of RESPONSIBILITIES * Actively and consistently
  3. Litigation Paralegal

    New York, NY
    are seeking an experienced litigation paralegal to join our team of award-winning litigatorsof 3-5 years experience as a litigatio...
  4. Paralegal III

    Stamford, CT
    the general guidance of an attorney or paralegal manager, applies a knowledge of RESPONSIBILITIES * Actively and consistently
  5. Paralegal Manager

    Basking Ridge, NJ
    currently have an opportunity for a Paralegal Manager in the BernardsvilleHandle a reduced paralegal caseload, including document...
  6. Litigation Paralegal

    New York, NY
    Paralegal to join a fast moving, extremely active in-house legal team. ThisRequires paralegal certificate, or JD
  7. Contracts Administrator / Paralegal

    Norwalk, CT
    Contracts Administrator / Paralegal Location: NorwalkContracts Administrator or Paralegal to join its team. The
  8. Paralegal

    New York, NY
    firm in Manhattan is actively seeking a self-motivated and driven Paralegal to join their growing staff
  9. FWS - Litigation Paralegal

    Roseland, NJ
    Description The Litigation Paralegal provides administrative and clerical ("CML-) litigation paralegal will perform legal rese...
  10. Paralegal Manager - Corporate

    New York, NY
    supervision of the Corporate Paralegal team, including but not limited toIdentifies or confirms Paralegal hiring needs within the...